Term and Privacy.

Currency of Transactions
All orders will be charged in CAD$.
Customs Duty & Tax & Delivery Charges
You are responsible for paying any duties or taxes imposed for customs or importing goods into your country. You are also responsible for any additional delivery charges caused by any changes of delivery address requested by you after a package has been dispatched by us. If in doubt, check with your local post office, Fedex or government customs office.
Design Copyright

If you have asked Jens Hansen Gold & Silversmith Limited to design and make a custom piece for you, then you, the client, acknowledge and agree to the following terms and conditions:

All intellectual property rights, including copyright, in the piece are retained by Jens Hansen Gold & Silversmith Limited both before and after you promise to pay, or pay, for the goods in part or in full; andYou will not reproduce the piece without the express written authorisation of Jens Hansen Gold & Silversmith Limited.
Jens Hansen requires a non-refundable deposit of 25% or amount mutually agreed to cover cost of materials before commencement of the special order.
The piece will not be released to the client until payment has been made in full.
Unless you expressly in writing inform Jens Hansen Gold & Silversmith Limited that you do not agree to these terms, you will automatically be taken to understand and agree to them.



Call Us


Our Location

1745 Montreal Road
Ottawa, Ontario
K1J 6N4